How to Complete KYC

🔸 What is KYC?

KYC is a process that is used to verify your personal information.

KYC STEP 1: Email verification

• All successfully registered users are granted KYC STEP 1.

KYC STEP 2: Identity verification

• Completing KYC STEP 2 allows users to enjoy unrestricted access to ProBit Global and its services, while having an additional layer of security for themselves and their assets.

ProBit Global is committed to the safety of its users by complying with financial regulations including anti-money laundering (AML). Know Your Customer (KYC) is a component of AML in which user identities are verified for due diligence.

🔸 What Features will be Enabled When I Complete KYC STEP 2?
Users who have completed KYC STEP 2 will have unrestricted access to the following:

*Withdrawal limit can be increased to $500,000 for KYC-verified accounts maintaining 2FA activation for a minimum of 7 days.

🔸 Is my Country Eligible to Complete KYC?

Please note that citizens of the following countries will be unable to complete KYC:

• Afghanistan
• Albania
• Algeria
• Bahamas
• Bangladesh
• Barbados
• Bolivia
• Burkina Faso
• Cambodia
• Cayman Islands
• Cuba
• Ecuador
• Ghana
• Haiti
• Iran
• Iraq
• Jamaica
• Jordan
• Macedonia
• Mali
• Malta
• Mongolia
• Morocco
• Myanmar
• North Korea
• Nepal
• Nicaragua
• Pakistan
• Panama
• Senegal
• Seychelles
• Singapore
• South Sudan
• Sri Lanka
• Syria
• Trinidad and Tobago
• Uganda
• Vanuatu
• Venezuela
• Yemen
• Zimbabwe

🔸 How to Complete KYC for ProBit Global

1. Log in to your ProBit Global account
   
2. Click on My Page to see the Verification tab. STEP # refers to your KYC verification level, STEP 1 refers to unverified accounts while STEP 2 means KYC verification has been completed. 
   
   
3. Click Verify now to continue.
   
   

4. Choose your Nationality.  

5. Fill in your personal information. Please make sure that you enter your personal information exactly as shown in your ID document.

6. Upload a selfie. Please make sure that the photo is clear and not blurry.

7. Select the type of ID.

8. Upload the ID card or passport. Make sure that all the information on the document is clearly visible and easy to read. Please note that it has to be the original document, a copy or scan will not be accepted.

9. The system will automatically validate the submitted photos, this may take a moment to process.  

When uploading your selfie and ID document, there is a possibility that one of them (or both) get refused because they are deemed invalid. You will be asked to upload a better version. Please take note of the following possible situations: 

• The submitted selfie photo does not show a face or contains multiple faces. 
• The submitted ID document is not an official document (for example a student ID card). 
• The submitted selfie and/or ID document image is not clear and/or blurry.
• The submitted ID document is valid, but the inputted information does not match the OCR (Optical Character Recognition) reading. OCR is a technology that recognizes text within a digital image. Please check the difference between the OCR reading’s result and the personal information that you entered in step 5. 

10. If the system found no inconsistencies in the submitted photos and information that you entered then your request will be successfully submitted. You will be notified by email whether your KYC application has been approved or declined.

🔸 What to do when your KYC submission is rejected

If your KYC submission was rejected, go to My Page and click on Verification. Please take note of the explanation for the rejection of your KYC submission, and try the process again.