How to Verify your Balance

To check the balance available in your ProBit Global wallet, please refer to the following steps:

• Go to your Wallet
• OR click Wallet in the menu at the top of the home page and then select Balance

Why do I not see my coins?

Make sure you turn off the “Filter Coin with Balance” option to see all the coins you may have.

Once inside, you will see details of your wallet such as Available Balance, Total Balance, and USDT Value. 

Please note, that if you have any ongoing transactions such as open orders, the coins will not be available. Coins locked in open orders are visible only in the Total Balance.

How are the coin values calculated in my wallet balance?

The coin values in your wallet are calculated with the following formula:

COIN VALUE = LAST TRADED PRICE x NUMBER OF COINS

If the coin value is lower or higher than what you have expected, it is because of the last traded price. There is no error with the system.

Another way to see your balance is via the trading platform. Click on Exchange in the top menu. In the bottom left corner, you will find a summary of your wallet balance:

On the bottom left corner, you will find a summary of the balance in your wallet. 

My wallet balance is different from my deposit address balance on the blockchain.

To further safeguard user deposited funds, the balance in ProBit Global is divided and stored in both cold and hot wallets. The balance you see in a Blockchain explorer may be reflecting only the details of the particular hot wallet address. To check the total balance of your wallet in ProBit Global, please follow the website and visit Wallet > Balance page.